I'm not into this stuff at all but have been here 3 times!
Really like this place and take visitors for a treat when they are in town. Decent color choice, clean environment, friendly staff and I've never had to wait too long.
Wish the waxing (eyebrows, underarms my only experience here) was more private, in my experience people coming in and out of room or cracking open the door to talk.... not into it.
Also, they have a loyalty points card which is nice if you frequent such a service.