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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • I saw a used vehicle that I was extremely interested in on their website and drove about 180 miles to purchase it after I had talked to the internet salesperson about said vehicle and my trade-in. Before making the trip I wanted to ensure that a fair value would be given for my trade-in. I mentioned to the internet salesperson that I had already received an offer for my trade-in from another dealer and was told that they would either match or beat that trade-in value, as they were having a special event where they were giving up to 120% of the KBB value for your trade-in. That was a BLATANT LIE. While taking the vehicle I was interested in for a test drive I mentioned the trade-in special to the used car salesperson that was helping me and he said that there was no such program. That made me a little upset, but what really infuriated me was when we got back inside and they took down my vehicle's information to get a trade-in value on it. The used car salesperson asked for my keys to verify the mileage on my car and I surrendered the keys. Awhile later I looked outside and noticed my car was gone. I was never asked if it was okay for anyone to drive my vehicle, and it was basically taken hostage. The salesperson came back eventually (it was a long while; felt even longer with a 2 year old in tow) and showed me their "best offer". It was basically a slap in the face. Their best offer was nearly $5,500 less than the other offer I had received, the one that I mentioned to the internet salesperson before making the long drive. The only redeeming quality of the dealership was that the Internet Sales Manager came to speak to me personally (after another wait). Buyer beware! My dealings with this dealership were extremely poor and the staff seems very unethical.
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