Was a little reluctant to try Jiffy Lube as opposed to my auto dealer for a basic oil change. I was afraid of the upselling etc. Since I was overdue on this and hadn't made an appointment anywhere else I decided the (possible) expense of a burned out engine outweighed the annoyance of a "shark" telling me there were multiple things wrong with my car. It turns out they were straightforward, friendly, efficient and I just needed an oil change. I was in and out and on the road.