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  • After living in Jacksonville, FL for a couple years, I have grown to love Ruby Tuesdays. They were everywhere in Florida so when I moved here I was a little disappointed that they did not have one close to where I live. I live in the Southwest area so it is a drive for me and my husband to go to the north side of town. We had a coupon so why not right? This was our second trip there. We were seated immediately which was great. I noticed that the place wasn't even busy so I thought great we don't have to wait long for our food. My husband and I waited a while for someone to ask us for our drinks. I noticed around that there were a lot of servers cleaning the tables so I was a little confused why it took so long for someone to get to us. Someone finally came and took our drink. My husband and I always get the New Orleans seafood. We got our food and I have to admit it was so good. I loved it. I can't complain. If that is one thing that annoys me is if my drink is not filled. I am usually patient when it comes to servers because I know that they are busy, however this place was not busy at all. Our server came to check on us once and did not even bother to get us a refill. I noticed that our server actually went to another table and was having a chat with them while my husband and I were sitting waiting for our drinks to get refilled which is a good 10 minutes. I ended up having to get someone else to get our drinks. We finished our food at this point after we finished our drinks. We were still waiting for her to even give us our check which by the way she never came to give us. She never did. We both had to get up and find someone so we can pay our bill. I mean this is ridiculous. We should never have to wait for them. We are giving these people our business. So pretty much we drove 30 miles for us to get bad service with good food. I was wondering whether or not I do want to come back because the service was just that horrible. I am glad that other people had a great experience, but we didn't.
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