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  • I decided to give this place one last try. Alas, I will not go back. Ever. The owner's attitude was worse than ever. My friend and I were so nice to her and she was just cold and rude. She acted like we were bothering her. I keep reading reviews about her being so nice. She *used* to be nice years ago. Now she can't even crack a smile and it honestly looks like she *hates* being there. I'm sorry you hate your job so much but it's not your customers' fault! I ordered my usual chicken gang massaman 4 star spicy level. I could drink that sauce it's SO DARN GOOD. The chicken is almost always overcooked, though. When I placed my order I politely asked the server to ask the cook to not overcook my chicken. Sure enough, it was overcooked. I should have sent it back but I didn't. That's no one's fault by my own but to be honest I was afraid the owner would get mad at me. :-( The straw that broke the camel's back yesterday was the ever so inefficient way of paying the check. I have no idea why the owner can't follow the same systems other restaurants do. I have always been annoyed by this whenever I've gone. Instead of giving you a check with what you ordered, the price of each item, the tax and the total, they just write down what you ordered. That's it. It's not even written out; it's the number such as L18. You have to stand in line and the owner rings you up. So if you have three people on one check, you all have to stand in line. This is terribly inefficient at lunch. There will be 10 people standing in line and people will be waiting to be seated. It's all one big mess. I fear that the servers do not get their tips. It's a little hard to explain why I feel that way but the owner has complete control over the checks and the money and it's just little things I've observed here and there that lead me to think that. I make it a point to leave cash on the table for a tip so that the server can take it as opposed to leaving the tip on my credit card when I pay my bill. I have a strong feeling that the owner pockets most of the tips left on credit cards. When I've put tips on credit cards in the past, I see her placing a little bit of money in the tip jar but it's not what's actually given as a tip. I VERY much hope I'm wrong about this. Someone please prove me wrong. I can only imagine what a horrible place it is to work because the wait staff is terribly overworked and I doubt she treats them better than she does her customers! If I could rate the soup, spring roll and gang massaman sauce by themselves I'd give them five stars. The service gets zero stars. I'd give the chicken three stars and Pad Thai two stars.
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