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  • I am getting more and more disappointed with this store's customer service, or lack there of. The first time, I was inquiring about kitchen cabinets. The sales person sent an email to their cabinet person, to order me some samples of wood colors. Several weeks passed by without hearing anything or getting an email response...so I decided to take another route in my kitchen (added door knobs/ handles instead of replacing the cabinets). This next time, I paid $35 to get an estimate to move and hang a ceiling fan in the living room. I was told it would only take 24-48 hours to get a quote. After a week, Lowe's finally called back. Now they're quoting almost $400, when the standard install is $100. This just seems astronomical to me. I have to wonder how much Lowe's is making. This makes me VERY skeptical about having anything done by Lowe's in the future!
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