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| - I went here with a Groupon for a facial and a massage. It was extremely relaxing and the services were great. But there were a couple of things that stood out in my mind that were 'different' from what I would expect.
1) They only had cold water located in one fridge located in their "lounge". And "lounge" is an overstatement for me b/c all the chairs were more like cushy doctor office chairs. There were no lounge chairs where you could lay down or sprawl out or nap or read.
2) Which brings me here, other than the rooms where your service was performed, there was no place to rest or nap???? ,The chairs in the lounge were just that, fully upright chairs and the chairs by the pool didn't fully recline either. They were actually quite uncomfortable. And it's surrounded by windows, so it's not dark or dimly lit which is more preferable for me for nap time! I like to relax dang it.
3) It's a hike to get to this place, so put on your walking shoes.
4) Some lady stole my flip flops when I was "attempting to lounge" in one of their uncomfortable chairs. I couldn't find any attendants to help me with new ones so I walked around barefoot. Also, I wear a size 6, pretty freaking small feet so this perpetrator should've been captured fairly easily!
5) Screaming and Crying kids. Sorry to the mom's out there, but don't bring your freaking kids to a SPA. Some lady had brought her son with her, which I personally found highly inappropriate, and then he started screaming and carrying on until [get this] she openly started BREAST feeding him in the public area- like BOOB. I'm ok with boobs at the spa, but there were MEN there too. Kids just don't belong at a SPA, especially really young kids. Get someone else to watch them or don't go. It affected my experience and I know others as well were looking around like WTF is going on here??? The manager, did finally come over and told her to get going with this nonsense b/c it was starting to affect other guests.
6) No hair brushes. After my services I was meeting friends at Simon for dinner. So I showered, washed my hair, changed, etc. Went to go dry my hair and could not locate a brush nor a comb. Went on a 3 or 4 min walk around, still didn't see any, was looking for attendant to help-didn't see any of those either. So, I blew dry my hair w/out a brush. As I was doing this, another lady is opening drawers looking around, and was also looking for, you guessed it, a brush!!! I explained to her that I had no luck either. kinda weird for me
So here is my favorite part of any review: Would I go back???? Probably not. If I'm going to spend my money and attempt to RELAXI still enjoy the HardRock spa or the M Resort, for me it's more full service.
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