I went here before going a TIFF movie. Our server was lovely. The ambiance was amazing and most of the food was tasty. My issue,however, was with the way management handled an issue. I ordered the Branzino fish entree. I read the description thoroughly. When I got the dish, I appreciated the presentation. I started to eat it and then I tasted something weird. I don't eat pork and would never have ordered a dish with pork. I spoke to the server and asked if pork was in the dish. She said oh yes - pancetta was included. The menu did not include that information. I started to feel sick after so I had to go to the bathroom to relieve myself of the meal. Management didn't come to speak with me to apologize. I didn't get an apology from management nor did I get my meal discounted or comped. Even though I had already ordered a dessert, the server brought another one to me which had "Happy Birthday" written on it. It wasn't my birthday. I guess this was an attempt to assuage me after the pancetta disaster. I didn't eat the second dessert because I already had one...
So - overall this is a good restaurant, however management is lacking in customer service.