Excellent groomers.....when they show up. I was just stood up for the 3rd time in 10 months, despite confirming the appointments in advance. Once they were scheduled at 3:00pm on a Sunday and didn't call to cancel, just showed up at 7:30pm in the middle of Sunday dinner with a large family gathering. My neighbor has had the same issues with being stood up as well. I've been really tolerant because they do a good job, but 3 strikes...you're OUT! There are plenty of other mobile groomers that are good AND happy to have my business.