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| - Decided to check out this Internet cafe and see what the hype was about. Upon walking in the girl at the front desk was sitting there until I asked her "Do I sit down anywhere and play or do I pay first?" She replied "it is $3 per hour." So I replied "I would like to play for one hour, do you have change for a $5 bill?" To which she asked if I smoked or not and I said no as she gave me my change back. The place is divided into two sections a smoking section (main lobby) and a non-smoking section (private rooms). Since I told her I don't smoke she lead me into the private rooms where smoking is prohibited. I am a gamer myself with a $2000 gaming set-up and went to see the specifications of the computer. I am not sure if all their computers have the same specifications, but the computer I was seated at had a 4th gen i5 @ 3.3ghz, 8gb of Ram, and a NVIDIA GTX 760 graphics card. I didn't get to test any games but being a computer nerd, these specifications are able to handle today's most modern games and graphic intensive games (not at max settings of course). The monitors are 60hz monitors which I was surprised considering the industry standard for monitors has been 144hz for quite some time now and the computers run on Windows 7 which I do not understand why considering you can upgrade to Windows 10 for free. Now you're probably wondering why did you go to an Internet cafe and not play any games? Well, there was so much software and programs pre-installed that it was quite hard for me to navigate with constant pop-ups in Chinese, so after 30 minutes I decided to leave. So I went to the log off button on the computer and on the bottom right of the screen it said to go to the front desk. I went to the front desk and ask if I could leave since that's what the computer pop up said. The lady at the front desk told me I had been here for less than one hour and was here for only about half an hour and so I told her "yes I know, am I able to leave now?" She seemed confused at my statement and had to call another employee over and they spoke in mandarin stating "Can you translate to me what this customer is saying?" (Me). Soon another employee walks in which I assume is the owner as the two girls immediately spoke to him in mandarin saying "what should we do? He only stayed for half an hour?" To which the person who I assume is the owner says "just refund him for the time he still has left since he gave you a five dollar bill." I was surprised by this considering I expected to just pay my $3 and leave anytime before my hour is up. Considering I was there for a little less than 30 minutes they refunded me $2, which I was surprised considering I would've been more than glad to have let them keep the 2 dollars.
Pros:
+Nice and friendly staff
+Lots of computers
+Good service
+Open until very late
Cons:
-Even in the private rooms, there is still a heavy smoke scent
-Computers are outdated
-Language barrier unless you are able to understand and speak mandarin
-Lots of constant pop-ups on the computer I was seated at
In my opinion this place is more like a 3.5 stars but I decided to give 4 stars as the girl at the front desk tried her hardest to understand what I was trying to say and even got another employee to try to understand what I was trying to say. It's clear that there is indeed a language barrier unless you can understand and speak mandarin, but the girl at the front desk was trying her hardest. If you don't mind the heavy smell of smoke and a small language barrier then I would definitely check this place out considering it's $3 an hour to play and the staff is very friendly. There is always room for improvement at this place such as upgrading the computers to windows 10 since they all run on Windows 7 and an upgrade to 10 is free, have a closed door for the private rooms so no scent of smoke lingers in.
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