I went here on the last stop of a pub crawl, which had been pretty seemless before going to RA. Everything had been pre-arranged -- they knew that our group was coming and offered to provide us with happy hour prices during our visit. However, when we got there, the people working at the time had no idea we were coming, had no where to sit our big group together, and weren't offering any drink/food specials. And on top of all of that, everyone from the hostess to the waitress had a stank attitude about it! Really? Turned off by their lack of organization and the fact that they had attitudes, we left -- all 20 of us -- and took our business to Z'Tejas, where they were more than happy to accommodate us.
I've been to RA's Ahwatukee location several times, and while RA's sushi in general is not stellar, the service is at least good. I won't be visiting this Tempe location EVER again.