Cannot say enough bad things....and I have been a customer for 4years but......Brought two suits in for tailoring and picked them up ruined to the point they could not be worn nor fixed. After the lady behind the counter finally identified herself as the owner I was told I would be refunded the fee for tailoring. That was all that was offered including never apologizing for damaging beyond repair, two expensive suits which when you are a tall person very hard to find.
I was told to get receipts as she the owner Lynn Lutzker did not want to over reimburse me!!, (the horror of that after her tailor ruined the suits), and she sells the suit maker so knows the prices. Upon further inquiring about reimbursement or some type of compensation once she realized I was taking her up on it she told me she would not offer any nor did I ever get a simple apology!..