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  • I am far from a makeup person, let alone knowledgable about what I need. I already feel uncomfortable going into "girly" stores targeted specifically for women, but I especially don't need to actually be given a reason to feel that way by employees. The first time I visited was around September 2015 to find my color match for a wedding. It took a while before someone acknowledged me, but finally the girl who helped was nice once she was able to sell me a bunch of items I have never owned. I really liked the primer she suggested, so six months later I came in to purchase more. I usually give places benefit of the doubt, or a second chance. This time I went for the primer, found it on my own like a big girl so I could get in and out. I was looking at merchandise and a girl working there who was helping someone rudely stepped right in front of me where I was reaching for the primer, and looked at me as if I was in HER way just because she had a customer. No "excuse me" or anything. As I walked around, the same girl did this again. The only pleasant people I've encountered at this store are the girls ringing up my purchases, so they get their due credit with my three stars. Then when I located someone to ask about the primer, I asked if there is a specific one needed for my skin tone, and they looked as if they wanted to laugh. It may have been an obvious question to them, but if I am paying $40 bucks on a tiny bottle of a product I happen to really like and have only purchased once and didn't happen to have with me at that moment, I am not going to purposely ask a stupid question. All my working life I've worked in customer service. I do not believe in kissing customers' asses, so I don't expect someone jumping to my attention the moment I walk through the door, but don't treat me as if I'm inconveniencing you, the employee. Never will I go back to this location.
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