Worse experience. Relocated to Pitt and needed Mt bike tuned up to ride w my daughter. Took it in thinking trek was good brand so service should be good. Overheard comment about shitty lefty fork, not a big fan myself but not sure I should hear about it as first time customer. Tell me a couple day after checking bike out. I go back a week later after not hearing anything to find out it was looked at and 'put aside'. No idea what that means. Explain I really want my bike. Wait two more days go in and find they haven't done anything. Not even air in the tires. Walking out coworker asks if I'm all set. I'm rolling my bike with flat tires out of your shop...not even close to all set. Horrible experience!