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| - I've lived at La Serena at the Parque since September 2014 and have had an overall great experience. What drew me to this apartment complex is that it was all one story (big plus for me) and they are like mini houses instead of actual apartments. The buildings are far from your average tan and brown color, which is nice to come home to after looking at dirt around every corner. There are nice bushes by every apartment with flowers that bloom in the spring, and a nice patio with a gate that is your designated area, so you can put chairs outside and sit and read or chill without being disturbed. I lived in a one bedroom and loved it because I never really had to turn on lights because there were lots of windows to let light shine through, even in the bathroom (my personal fav). The only downside is that you cannot open the bathroom window, two of the windows in the bedroom, and one of the windows in the living room, but that could also be an upside because there's less of a chance for bugs to get in (which is common on the ground floor anywhere). The walls are fairly thick, very rarely did I hear my neighbors on each side of me. At night the place is well lit, I never feel unsafe going to/from my car. It is also very quiet, I've had guests over that have asked if it's always this quiet!! And parking is ample here, so don't hesitate to bring guests.
As for maintenance, whenever I've had a problem with anything I'd call and Karen (the landlord) would put in a work order and in a few minutes to a few hours someone would be right over to fix the issue. Only one time I did not have any hot water, maintenance came bright and early the next day to try to fix the problem. Turned out the water heater was pretty old would not ignite anymore and they'd have to get it replaced. A brand new water heater was replaced before the end of the day the next day, so all in all it took less than 48 hours, and I've never had a problem with the hot water again. They are always very fast and efficient when it comes to issues you're having with your apartment. They regularly check to make sure locks are secure, replace your fire extinguisher, check the sprinklers in your home to make sure they work in case of fire. Heck I even asked if they could replace the air filter in my apartment and it was done in minutes. Very reliable staff.
Chiming in on what the other reviewer said, I have heard of a few cars getting broken into, things stolen, etc. a little more frequently than since first moving here. A few car alarms have gone off a couple of nights very sporadically, which did have me a little concerned, but I have personally not had a problem with such things happening. I was even gone for a month with my car parked in the same area and came back to nothing broken into, nothing stolen. So I am not sure if the problem has been fixed or perpetrators have been caught, but all is well as far as I'm concerned.
Overall I really liked living here and would live here again if I ever came back to Vegas.
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