I rarely order from Papa John's but thought I would give it a shot. I used their app to order, which could use an overhaul. The app isn't very user friendly. It took about 1 hour & 15 minutes from the time I ordered until the time it got to me. I paid with a card & included a tip.
The driver didn't know what he was doing. He stopped by my place, then left, then came back a few minutes later. He left his truck running in the middle of the street, came towards my door, turned around & went back to his truck. He then knocked on my door. He gave me the food. I turned to put it down & he walked away. He didn't give me a receipt copy nor asked me to sign anything, & never said anything to me.
Once I opened the boxes the pizza looked alright but was like warm in temperature. One of the pepperoni in the boxes looked liked it was bitten into. The bottom part was missing. Overall I was extraordinarily disappointed in how poor the food was & what awful service I got from the delivery driver. I will never order from this place again.