I went to this location because they were a service provider through my health care and are close to my job. I should have checked yelp first! The staff is not very friendly, or well trained on their computer system or blood draws. It was one issue after another in each office visit. They ran my debit card 4 times to process the co-pay at the first visit and each time they said it would not go through. I ended up paying $125 for the co-pay because I also wrote them a check. It took two weeks to get those charges back.
I asked for a couple of blood panel tests, and the next morning they drew 4 vials of blood, which I asked they draw from my hand due to difficulties with my arm veins. They stuck me three times in the arm to get the blood as they said my veins kept collapsing, they don't listen very well.
I had to wait 4 weeks to get the test results and when I went back, oops they forgot to order tests. Then asked if I wanted them to repeat the tests, but probably wasn't necessary since I appeared to be fine now and my symptoms had gone away.
Then as I leave pondering should I just reschedule this AGAIN, the lady tells me on the way out that I haven't paid my co-pay for the test results. I've never paid a co-pay for test results and many people I know also do not pay co-pays for test results. I called after paying to speak with the manager and she said that when you come to their office its considered "care" and with "care" is the associated fee "co-pay" as if I were dumb. She was very condescending and I told her the problems I've had in two doctors visits, they just lost my business.