I have been to multiple massages, and have never felt as comfortable as I did at this one. From making my appointment, to being paired with a therapist, the whole experience was amazing. They truly to tailor to the customer. I had been in an accident and needed work on my neck and back. The massage therapist heard my concerns and focused exactly where I needed her to. Although this massage was more clinical, we discussed the next massages can be whatever I need to ensure I'm feeling good again! My massage therapist Kiersten, was amazing, friendly, and made me feel very comfortable. She was so nice and all of the staff were very accommodating. The front desk staff were friendly and made conversation while I waited to be called back. Ricki also provided me with information on future massages, and I never felt pressure to purchase packages like I do at some facilities. I'm absolutely returning to this location! Thank you Kiersten and Ricki!