My apprtment wasn't ready, the maintenance guy was in my apartment working from 8am - 5pm. I called the office and the manager lady was extremely rude. My 1st impression was awesome, but after that it all went down hill.
Then after moving in, I had roaches and little bugs all the time. And I kept my apartment very clean with no pets. After moving my furniture in, the floor was so cheap it left holes in the floor from the feet of the couches. Very unpleasant experiences from then on out.