I have been to many locations in many cities of this upscale chain. This one is fine. Not amazing but no huge concerns. The upper level booths by windows are always are uncomfortably drafty. I have had experience one more than one occasion with annoying hostesses that made my party wait to be seated in the lower level because it was freezing (even my dad who has never complained of ever being cold complained). On one of those occasions there were all but two tables EMPTY in entire large restaurant....
but the warm carrot cake almost makes up for it ;)