Had a GREAT experience there last night! Courteous and friendly on the phone, then they squeezed me in at the last minute, and I didn't have to wait long...also, JD was AMAZING! I was super nervous because I've had my nose pierced several times before and he was cool, calm, and collected about it, not to mention professional, patient and addressed all of my concerns. Been to many shops for piercings and tattoos, this was my favorite experience so far :)