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| - I had the misfortune of staying here due to a last-minute booking to attend CES. My stay was riddled with various problems and service faults, and by the end of my stay it was excruciatingly apparent why rates here are so cheap.
Although the hotel seems to have been refurbished with contemporary decor, the rooms are decidedly low-quality and the furnishings are already rather beaten, with scratches and dings all over. The bed was comfortable enough, but the sheets were fairly thin and scratchy, and only 2 pillows per queen bed came as standard - I had to call to request additional pillows (which resulted in being placed on hold). While spacious enough, the room was poorly designed, with an awkward desk placement and dim lighting. The few power outlets that existed were all inconveniently located, and I ended up unplugging the alarm clock (oddly situated on the desk, not the bedside table) to have enough outlets to charge my devices. The room and hallways all had a musty, unpleasant smell, and perhaps the only good aspect of my stay was the Wi-Fi, which was speedy and "free" (or rather, included in the mandatory resort fee).
Although the vanity/sink was adequate, the bathroom itself was extremely cramped, with no place to hang towels. Cheap no-name toiletries (bar soap, shampoo, and lotion) were provided, although there were no glasses, slippers, or bathrobes available. The hotel somehow had no cold water at all, with only scalding hot water available (including from the sink, shower, and even the toilet tank), which made washing one's hands or taking a shower an ordeal. Calls to the front desk to report the issue were met with vague suggestions to let the water run for longer (which of course did not help). The problem was exacerbated by an inoperable bathroom fan, resulting in billowing clouds of steam whenever the shower was turned on.
Service was not the best; a few employees were friendly enough, but attitudes overall were surly and disinterested. Dining options were also poor, with a McDonalds, a Subway, a sit-down restaurant that had all the ambiance of a Chipotle, and a steakhouse with the slogan "beef, booze & broads" that I didn't dare eat at. There was a cafe that was purportedly serving Lavazzo coffee, where I received a terribly burnt latte and a breakfast croissant sandwich that could have come straight from a prison cafeteria. Pro-tip: Golden Nugget has an overpriced but serviceable Starbucks inside. The entrance was only manned sporadically.
My colleagues and I ended up sorely regretting our stay, and we all agreed that no amount of money could ever convince us to stay here again.
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