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  • I can count on UPS to ship my items on time, every time. When I was a kid, I lived across the street from a large catholic church. Every morning, a brown UPS truck would stop directly in front of my driveyway and make deliveries to this church. The unique sound of the UPS truck engine, the squeak of the brakes, and the single honk of the horn signified the recurring event. At that time, I called it "ups" instead of "U-P-S". These days, as I ride the bus to work, I see a large UPS airplane flying into Cleveland Hopkins airport bringing the Cleveland area's UPS deliveries on a consistent schedule. A few minutes later, I usually see the FedEx airplane too! When I see these planes flying in the sky, I can't help but to think, "There's the real Santa!" These airplanes are not a far cry from the flying reindeer and sleigh bit either. This UPS store is fast and efficient. I can count on the UPS truck making its daily pickup at 7:00 PM sharp. So I know I have to be there before that time to ensure my package goes out that day. And then my package will be taken to the UPS hub by the airport. From there, it gets loaded onto that plane and probably flown to the main Louisville, KY hub for distribution. We take so much for granted with freight companies, but having worked for a global manufacturer, I learned more about shipping logistics. Having a brick and mortar presence close to home is very helpful for me. It helps me be a better ebay salesman. If I need to return an item via RMA to a manufacturer, this is where I go. Now, don't even think about using UPS (or Fedex, for that matter) to ship something back to China. You definitely want to use the USPS for that because it will cost a fraction of what UPS would charge you, unless you've been provided with a UPS pre-paid shipping label to China, but that would most certainly not happen. If you're shipping anywhere North America, UPS is usually competitively priced. They sell shipping supplies such as boxes, labels, and tape and the service has always been fast and friendly for me.
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