Not at all bad! Just to be clear. But I really don't see what ALL the hype is about... Let alone the crazy line that forms there on some days.
The ice cream was good (we tried London Fog, the toffee one, and a vanilla) but the cookies were way too sweet for me, and a bit hard. Just made the ice cream sandwich really tough to eat without making a huge mess.
The waffle was different and tasty. I'd go in that direction again versus the cookies. And definitely go during off-peak hours. It's not worth hours.