i am not sure where to start on how horrible this hospital was to my mom. my mom had copd and alot of other lung issues. the nurses and doctors would argue with her and were being abusive to her. she was taken by ambulance to this hospital in april 2016 because she was really sick with pneumonia and sepsis. they kept her for 9 days and when she got out she could not walk at all granted that when she went in she was taken by ambulance and had been weak and falling. when they released her she had so many bruises and blood clots on her that i took pictures of them for proof this hospital was abusing her. i did not believe her at first so i let the ambulance take her there again. my bad. the last time she was taken there she kept calling me to come get her they jerked her around so bad that they messed up her knee so she had to get more pt. they never gave her the medications she takes daily they used her as a pin cushion to train other people to find a vein on her which was very painful. i am appalled that they even are still allowed to take patients. she was in there in september 2016 and my mom had dnr on file with them because i am poa i was responsible for medical decisions. i had just gone to visit my mom one night and when i left she was sick but she was alert and talking and joking but she kept begging me to take her home. 2 hours later they called me to ask if they could intubate her at which point i said no but then i asked what intubation was because i am not as educated as others. they lied to me and said she was refusing oxygen and bi-pap machine but when i left she was complaining because the mask was clearly too big for her face. so they had already put her on it before they even called me and they lied to me because i asked if that was part of her dnr and they said no they would only put her on it for a day so i said ok not knowing. i decided to research intubation and what i found out was horrific. it is an artificial means of keeping someone alive so after they still had not taken her off of it after 1st, 2nd, and 3rd day i went to the hospital and she was still on it and was not all the way under so she was fighting it because she was not completely sedated and when i asked the doctor about the dnr and how this is considered an artifical means of living he stated that i was not breaking the dnr and that she could be on it another 10 or 11 days. all lies!!!!!! i called my moms caregiver who has been a caregiver for 20 yrs and she told me that no have them take her off of it and they would not do it, so i asked her to come down and help me. my mom did not want to live like that she was sick and dying from the copd and when my friend came to talk to the d.o she called him out on his lie. the worst part of this was when the caregiver asked him what he was hoping to accomplish by keeping her on it he could not answer right away and then he said well i was hoping to treat the pneumonia and as for her copd it was so far advanced she would probably not make it. in other words lets keep her on it so we can keep billing medicare. i had them take out the tube and i have never seen anything so sad and violent in my entire life. my mom had severe anxiety and kept trying to get away she was flailing and fighting it all the way it was so upsetting that she tried bite me she squeezed my hand so hard it left bruises on me. then i asked for them to send hospice to get her out of there. they said they did not expect her to live thru the night but surprisingly she did make it. she was given the orders for hospice of the valley to come the next day at noon when they came the hospital told them they were not going to release her because her oxygen saturation level was dangerously low. it was heartbreaking. so i stayed with her until the saturation level went up high enough to call them and finally they came to get her and took her home so i could take care of her until she passed it was the worst thing i have ever seen a hospital do to someone. no empathy no morals no values here. they even moved her to a different room in icu without contacting me at all. do not send your loved ones here if they are at the end of there life. if you have to send them there make sure you stay with them because the nurse at hov told me they are horrible to the patients on medicare because they are left alone with them and once that door shuts they can do anything they want and get away with it because nobody to witness it.