We had to use a pre selected company through our home warranty company for Freon on 4/24/2018, after 8 weeks in and out of the hospital after my hubby and I BOTH had surgery we came home to find that the Freon was never done right the first time and needed to now fix the compressor plus add more Freon. After several calls that may be used for future training purposes, my cost was covered completely, and the air was on with in 12 business hours, something that takes at least 4 business days. I made calls but the tech from Safari, Jullian was awesome. The office staff was waiting on calls from me and this was done ASAP!!! LOVE THEM!!! (The first place was 1Air)