rev:text
| - 7/27/2015 5:45pm
Usually, my wife and I go to the store in Savoy, Illinois to eat but decided to grab some take out from this store in Champaign, Illinois. Was greeted at the take out counter by what I am guessing is one of their managers, named Shane or Shawn. Asked about the Thursday night boneless wings special and was told that "yes" boneless wings was that night's special.
Ordered 24 boneless teriyaki, a pulled pork sandwich, as well as 12 boneless mild wings. Shane or what ever his name was seemed lost looking at the computer screen. He actually had to have one of the servers actually point out which menu on the screen to press. He then asked if we wanted bone in wings, we had to tell him again that we wanted the boneless wings since it was the Thursday night special. Apparently, this manager was taught well on greeting the customer, but had no clue how to ring up someone's order. You would think that learning the register would have been one of the things managers learn before all the other manager duties.
The lady that gave us our food was very friendly and asked if we needed extra napkins and plastic ware. The food was still hot and good to eat when we got home. If the manager was better trained, probably would have given them 4 stars, possibly 5 stars if it wasn't $35.25 just for that amount of food to feed our family.
|