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  • I needed ribbon for a large company event, and only had one specific ribbon in mind. I called Michaels and and was transferred to a representative Melissa. Melissa went above and beyond to not only check her location, but all of the other Michaels in the area. She put me on hold, contacted two other stores, had them put aside the ribbon, and gave me their addresses. This was incredible! Her customer service was impeccable, and I am so excited she was able to help. We need more people in the workforce with this attitude. Thank you Melissa, I will only shop at your location from here on out.
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