I'm a little late on this review but I am finally getting around to it! I visited Loretta to have a few moles removed and was very pleasantly surprised. I was welcomed by a friendly receptionists and was taken back right away. The place was very clean, although not very many chairs to wait in, but I never got to sit down before I was taken back. Loretta was very nice and personable. She was friendly and answered all my questions right away. She removed a mole I was sure I would have to have taken care of at a dermatologists. Nope. She did a great job and made sure I was comfortable the entire time. I was very impressed and will plan on going back soon.