About: http://data.yelp.com/Review/id/BjHpk6GVq7JU914JmqxuMw

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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2014-03-05 00:00:00 (xsd:dateTime)
itemReviewed	Verizon
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	4 (xsd:int)
rev:text	My advice: Never ever go to the store. Just call Verizon Customer Support. I had lost my phone and wanted an upgrade. I was due in 2 months, so I figure it wasn't a big deal. After a 2 hour wait, I was told in 5 minutes that I was SOL. They did try to sell me the "edge" program which pretty much meant I was either leasing a phone or paying full price. RIP OFF!! The next day, I called Verizon Customer Support and they told me it'd be no problem since I was so close. They said I could order over the phone, but since I needed it that day, I told them to make a note of it on my account information and I would order it at the store. I made an appointment so I wouldn't have to wait for 2 hours again. However, I was told that I needed the manager approval and she wouldn't give it. Yes, Sandra (Sandy on her name tag) the manager, would not honor the agreement Verizon Customer Support had ensured me would be no problem. Again, they tried to push me onto the "edge" program which I believe is a predatory program targeting those who can't pay for a phone upfront. In the end, you pay WAY MORE than if you would of paid up front for an upgrade. After another hour and half wait, we reached Verizon Customer Support. They apologized to me and told me they could not do anything on their end because the manager of the store, Sandy, had final say. I ended up ordering the phone with Verizon Customer Support. Unfortunately, I would not receive my new phone for another 3 days. Long story short, NEVER EVER go to the store unless you enjoy having your time wasted Everything can be handled through Verizon Customer Support. They are much more knowledgeable and helpful.
http://www.openvoc.eu/poi#coolReviews	2 (xsd:int)
rev:reviewer	Arthur

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