$59 service fee to come out and look at the problem. Over the phone they can't tell you a price to snake a drain because they don't know what's stuck in the drain. This is bull! Even after a plumber comes to the house, they won't know what's stuck in the drain unless they use a camera to find out. So you'll be down $59 for them to say, we don't know what's stuck, well have to run a camera. DONT GO WITH THEM! Other places will do free estimates and tell you prices for snaking a drain over the phone.