Strike 1 - Being out of the 'jug-o'coffee'/pitcher of iced coffee, I had to order 3 separate coffees for my group and it was definitely pricier. I was expecting the server to offer a comparable price for the 3 coffees since the restaurant made an excuse about the "pitchers not being delivered" but I guess my expectations were too high. This left a bitter taste in my mouth (not in the good coffee way), and there's also no refill. Since I run on caffeine, there just wasn't enough there to wake me up.
Strike 2 - I ordered the blackstone scramble, and the eggs tasted absolutely bland. I'm always looking for a kick in my breakfast to help me wake up (sensing a theme here?)...it just didn't hit that note for me despite the delicious description on the menu.
I should not need to drown my food in tabasco for flavor.
Strike 3 - I can see the ordering system working to improve efficiency, but in this case, since there were no designated waiters, there was no motivation to assist/clean tables. I didn't see many patrons leaving tip, and this just creates a no win situation on both sides.
And I'm out