So horribly disappointed with the new "we don't accept any changes or substitutions" on Tuesday 1/2 price wings day. We always get flats only, but not it isn't an option anymore (even though the web site still advertised differently). Oh well... so now we can't get what we truly want and that can go along with their crappy service. Guess it's finally time to move on to someone else's wings. (Btw - way to have zero balls management)