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  • I was going to Horizon Eyecare for a couple of years until 2 years ago when I had to have a treatment done. I knew insurance would not cover the procedure, so I contacted their billing department so they could tell me how much it would cost me so I could decide if I would go in or not. I called and spoke to Taryn several times and she insisted it would only cost me $225. Based on the price she gave me I went in to get the procedure done. Later I received a bill for $438. When I called to question the difference, she told me she forgot to include a part of the procedure to the total. I asked for this to be adjusted since it was their fault quoting me incorrectly. After 1 year I was told that insurance gave them the wrong information. Well, I told Taryn from the beginning insurance would not cover the procedure. Now, after 2 years without a warning letter, I get a call from a collection agency. I called Horizon Eye Care to try to work the situation out since it was their error, and they refuse to work with me at all. I think this is wrong. I was willing to pay what I was quoted, but I don't think it's right I need to pay for their mistakes. Recommendation, make sure you get things in writing from them. Can't trust what they say.
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