The people that work at this store compared to others are very nasty and they refused to budge on anything. I had bought something that was chipped on the inside but didn't realize it till I got home and they gave me a hard time just simply to exchange the product for the same thing that wasn't chipped and I had my receipt. Also you better make sure that you don't write a check because they won't even exchange it for different products even you wrote a check. You have to wait a full 15 days before they will do absolutely anything. The cashiers were rude the manager was rude and very patronizing. They told me I had to wait a full 15 days before I could even exchange it for the same product that wasn't shipped. But we all know by then they wouldn't even carry the same product. Again it's only the marks in North Ridgeville that is like this. So don't shop at this one