I have only been to Joanne because of a previous reviewer. I've never had my hair colored by her, but I can certainly attest to her cuts. I am EXTREMELY picky about my hair (sorry... I'm a perfectionist) and she did an amazing job. She is more cautious and doesn't go scissor happy. I always walk out satisfied. So this rating is for her personally, not for phillip pelusi overall. (didn't give 5 because I don't know how color is). When I decide to do some color, I will update this, but I have a feeling she is great. She seems to know her stuff. She's also very accommodating and great to talk to :)