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| - Thieves! Used this company to clean a vacant house that I was moving into. I had already started moving some stuff in. They were supposed to do a deep clean of the house (1100 square feet) in two and a half hours with two housekeepers. I asked them to clean the bedrooms first, followed by the living room, and then the rest of the house. Two hours later when I returned they had cleaned the kitchen and the master suite. I was frustrated and asked them to move onto the living room so I could have my movers unload all of the boxes in there since they didn't clean all of the bedrooms. I noticed my 50 dollar shower curtain missing and when I asked about it they told me it was in the trash. The housekeeper then rushed through the house and slammed my garage door in my face to prevent me from seeing her get my shower curtain out of her van. I expressed my frustration at the house not being cleaned more in two hours. I asked them to sweep and mop the living room so the boxes and furniture could be unloaded, instead they mopped over the dirt on the floor. They proceeded to clean two bedrooms, a bathroom, laundry room, and hallway in twenty minutes. The bedrooms didn't get vacuumed and it was obvious they didn't do a thorough job on the bathroom. I called the office and complained to Daisy, she said she would call the girls and ask what the problem was and call me back. I never received the call back. I told the housekeepers I was unhappy with the service and wouldn't be signing for the charge. After they left I noticed so many items missing from my home. These items might seem petty but they were things that I owned that these housekeepers did not have a right to take from me. They stole a decorative trash can, bath mats, a huge assortment of bath soaps, shampoos, conditioners, bubble baths, body sprays, a Victoria secrets bag, airwick air fresheners, a wireless router, a cable modem, a cabinet full of sandwich bags, aluminum foil and various different cling wraps, oven mit's, dish towels, and a prescription bottle of muscle relaxers. When I finally got a hold of the owner, Dave, he was a complete jerk to me. He said I was lying about them stealing. He was very condescending as another review stated. As a business owner he should be a little bit more concerned with the integrity of his employees. Do yourself a favor and find a different company. This company should not be allowed to continue operating. I have filed a police report as well as a complaint with the better business bureau.
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