About: http://data.yelp.com/Review/id/BgOJinnXcsw-ns9uqgtm-w

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About: http://data.yelp.com/Review/id/BgOJinnXcsw-ns9uqgtm-w Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2018-05-12 00:00:00 (xsd:dateTime)
itemReviewed	Starbucks
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	0 (xsd:int)
rev:text	The service here is just awful with little to no quality control or leadership. So the customer experiences suffers. I come to this Starbucks a lot since it's by the park and I order pretty simple drinks but almost every single time I visit this location my drink is either wrong or they put such little effort into the drink that it has to be remade. This is a trend that has gotten worse over the past 12 months or so. Example: I order a matcha green tea lemonade and they don't mix up the matcha powder. Or you wait 15 mins while there was only a few drinks ahead of you and the employees just lackadaisically move around and complain about their workplace. I want to love this location, it's in a great spot and the building is cool but my goodness is the service bad. If the service is this bad the management at this location must either be nonexistent or just don't care. Starbucks corporate needs to take a good hard look at the customer experience here and look past the numbers (cause I'm sure this location is incredibly profitable) and look at how it's being managed and how employees are being trained. When you pay $5 for a coffee and almost every time you visit this location it's not up to the quality that Starbucks projects then that's a massive issue. A mistake or issue every now and then is only human but a significant pattern of error is a problem. Plus the location in Elizabeth off 7th street just closed so there isn't other options near by if you live in Plaza. Come on Starbucks! Get your act together!!
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Mike

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