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  • When I booked this place I was kinda dreading it after reading reviews. Still I gave it the benefit of the doubt that it was going to be fine. The property itself seems massive. The parking seems insufficient as it could be hard to find parking at night. I stayed on the third floor. First thing I noticed was how outdated and dirty the elevator was. It looked as it had t been cleaned in ages. The room itself was fine. Very spacious. Everything seemed clean for the most part. I was a bit disappointed that there was no microwave. The AC was a bit weird. Most of the cold it blew into the living room of the suite. That was annoying at bed time. The "water park" wasn't much of a park. It was just. Big pool, a lazy river and a slide. The main pool area was crowded and some of these asshole families need a chair for everyone in their party, even though they weren't sitting on them. The water in the pool seemed a bit dirty. The main pool has a max depth of 3 1/2 feet. So it's great for the kids. The slide is okay, the line takes a bit to move. However my experience on the slide was crappy. When I went down the slide and landed in the pool, I landed right on my tailbone at the bottom. It gave me a good jolt and back pain for the rest of my stay. Needless to say the pool there should be a tad deeper. The lazy river was crap. I'm not the smallest person, so I didn't fit on the flotation device they give you. It was a miserable experience. I was too big for it and my daughter too small for it. I had to walk through the whole thing. It was a waste of time. On my second night there our sink became clogged with sludge. Just as my daughter was about to wash her hands black sludge came from the sink. We had to call the front desk and they had people going in and out of the room for about an hour trying to fix it. That delayed our trip to the Desert Botanical Gardens and severely limited our time there. I was not happy. However, I was refunded my resort fees to "make up" for it. Overall the resort IS outdated. It could use an overhaul. The kids enjoyed it so I may return. Although for the money you pay it's probably not worth it.
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