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| - Don't let the GAP brands fool you, or be a snob thinking it's not as good. The quality of apparel, friendly staff, return policies, and more make Athleta a high quality choice for sports and casual wear.
Quality: I love the feel of certain leggings here. They have a cotton feel, or some kind of fabric that makes them softer. There are lighter wear more tech-like leggings, cute shorts, and more. For work or casual wear, Athleta offers numerous light fabric options, perfect for hot weather. I have a couple of the pants from last fall, which look like nicer dressy pants if worn with nice sweaters and/or tees. I have a few nicer looking zip up jackets that are not "sporty" looking. Some of the tanks and LS tees have UPF built into them. I really wish the new jeans fit me. They are not quite right, too big in waist but snug in legs (for my body type). However, they were incredibly solid and soft too.
Selection: Seems pretty solid. Some things are online only, as indicated on the web site. I have ordered some things online within the store since they were not in the store. Athleta's casual and work wear are spot on. A friend of mine at work told me about some of their casual/work wear. We wear our Athleta pants (not workout pants) almost daily at work. I have several sweaters and nice cardigan tops too. I have texture issues and only can do soft/cotton types, so prefer these over other brands.
Price: the price point is similar to other higher end exercise apparel, such as Lululemon, Lorna Jane, etc., but Athleta has sales, a rewards card, and rewards.
Returns: If you dislike your clothing for any reason, it's easy to return. I have had odd prickly staff members at other high end exercise clothing stores argue with me about why I was returning something. Even if it is three months later, and the clothing fails you in some way or is not doing what it should, you can return, but may not get a full refund. I have not had any sort of issues when returning. The staff members were kind and easy to work with. This is specific to the Chandler store. I cannot say that the Kierland Commons store is as friendly.
Parking: This is at Chandler mall, so parking is all over the outside mall, easy parking.
Service: Almost always fantastic. Though I have had a couple experiences with people not saying hey, almost always I have a few friendly women help me out. I re-up my Athleta FitPro card every year. Last year, though I meet all quals, the person helping me out was a bit hesitant for whatever reason.
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