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  • After my husband and his brother had gone out for guys night to this place, my husband spoke to the staff and had asked if they were able to accommodate gluten free options for his wife (me) they sounded really confident and led my husband to believe they were well aware and capable to accommodate. This evening we were in the area after work and decided to grab a bite. As soon as we arrived we were seated, the place seemed fairly nice and decor was updated, it took a little while for our server to arrive. Once arrived we were asked to place our drinks, right after I requested she help me review the menu and see what my gluten free options were since they seemed ok to accommodate and they offered gluten free soya sauce, which to me would be a clear sign welcoming those with sensitivity and allergies. The server asked me questions like if I was ok to have mayo and spicy sauce which was certainly strange... so I had to go over a whole bunch of things that may have gluten in them (which I would expect her to know!!) I was basically left with minimal options, since there was flakes, sauce, crab meat (which is artificial and contains wheat) in most of the rolls.... I was discouraged to to see warning signs... these are obvious things that servers should be well made aware off, I also notified her that they must try and keep my food separate, use a clean surface and clean knife for my 2 rolls... Exactly like for people with peanut allergy, don't use a knife with peanut sauce in it... I also requested, that the roll with the tempura shrimp, be replaced with a regular shrimp as I am allergic to the wheat/ gluten and it is deep fried with other breaded items.... They decided to charge me extra for that! Out of the 2 rolls, 1 was completely wrong....and the waits were a bit long for simple orders.... And those are the reasons why I struggled to give a decent rating. But what did earn this place it's stars is that the food was good, fresh, and the decor was fair. They also discussed with me that they plan to have a meeting about gluten free options and perhaps create a a menu or so... well that is after I suggested it... at least they agreed and will bring it up and hopefully give it some real consideration, since it's very rare! And us few who do suffer with allergies should have the freedom and choice to out and enjoy our meals with family and friends in a regular With no anxieties of any accidental cross contamination, getting sick or worse.
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