Bought a Groupon deal here for an eye exam and glasses for my bro. Seriously they're all really nice here, they don't treat the Groupon holders any different than their full price paying customers. The check in process for new patients is easy, and the doctor was nice. It usually takes 5-7 days turnaround for glasses, but since they knew my brother has been struggling (he lost his glasses on a ride at Universal Studios, lol) the doc told them to expedite it. Low and behold, they had the lens in stock here and we walked out of here with his glasses! Such an easy, quick, and painless process for him. They even waived the fee for getting it cut the same day. My brother's happy.. and for sure, since we are a family of people with horrible eyesight, we will all keep coming back here. They really have a great staff.