I called on Sunday as this business was the only glass repair place I could find that was listed as open and I wanted to get the power window fixed before returning home to Reno. I left a message as I got a recording and my son had gone by and said they were closed (so I'm not sure if the hours or address listed on yelp are accurate). His rear window on the driver's side had been broken out (on campus at UNLV) and needed to be replaced ASAP! I got a call back while I was on the road home and we were able to make arrangements despite several "no service" zones. Crystal was very patient despite the frustrating circumstances of several dropped calls and slow texts. She fixed it today and sent me a video of the highlights so I'd know it was done right!! I appreciated her taking good care of my teen student as I couldn't be there for him!! This will be our first choice in the event of future vandalism, rogue rocks or the need for window tinting (which seems like a must in the Vegas heat)!!