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  • Huge bummer of a dinner at Jean Georges, which I was highly anticipating. We had a reservation at 8. We arrived right on time and were seated about 8:05, which is not a huge deal at a big time steakhouse on a Saturday night in Vegas. When we sat we were immediately approached by one of our servers. We were told that we would be having 2 servers for the evening, but the second server basically took our order and brought the check. The other guy did all the work, but neither one of them were very attentive. We had more than one occasion where at least one water glass was empty. Further, a buddy of mine ordered a Captain and Coke and the empty glass sat on the table for quite some time. Way too long for a place of Jean Georges' caliber. The service was a major issue. To eat, I went with the wedge salad, the bone-in ribeye, crab legs, and the table split black truffle mac and cheese and lobster mashed potatoes. The gratis bread arrived hot and is served with sea salt on top and an herbed butter. It was very good, I only had 2 pieces which was a minor miracle. The somm was fantastic, really the only bright spot in the meal service-wise. He was very knowledgeable and had a nice offering for me in my price range, which was on the MUCH lower end of JG's wine list. This place is expensive for wine, even considering it is located in the Aria on the Las Vegas Strip. So, unless you spend your summers in the South of France or own several homes, you'll probably be in for some sticker shock. That said, the bottle that was recommended was excellent. My wedge salad was good, it is a little more compact than other wedges I have had, but the blue cheese dressing and bacon were both good quality. I would order this salad again. The food was served hot but this is where the meal broke down. My ribeye was overcooked well beyond medium rare. I ate some of it (less than half) because getting the server's attention was difficult, and like I said earlier, they did not come to the table often. So, rather than wait for another steak and have the rest of the food get cold, I placed it on another plate and ate my crab legs only. The server noticed when they came to clear the table and I showed him the interior of the steak and he agreed it was overcooked. He asked if I wanted another one and I said no, I did not want to wait. They did remove this steak from the bill, so I will give JG that. Overall, the steak was not seasoned properly and did not have a good char on the exterior. So, this $70+ ribeye was a complete miss. The sides were very underwhelming as well. The black truffle mac and cheese was perhaps the worst mac and cheese I have had at a fancy steakhouse. The breadcrumbs were not so much toasted as just put on top. The truffle flavor was there, but the cheese was not. Very weak sauce and another bummer. The lobster mashed were better, but still nothing to write home about. The crab legs were phenomenal, cooked properly and tasted great. These and my salad were the bright spots in the meal. As I said, very disappointing dinner that I was highly anticipating. I may return to JG in the future since it does have a very good reputation. It is possible I ate there on an off night, but with so much being subpar, that seems unlikely.
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