On Christ almighty here it goes. If I am going to eat overpriced McDonalds in a casino I better get what the hell I want to eat. This place is so pitiful just thinking about it makes me angry. I don't even know where to start! Besides Starbucks and Krispy Kreme this is your only option for late night eats at The Excalibur. Here it goes:
Visit #1: Fool me once...shame on you.
My husband and I head to the room early our first night in Vegas because we were tired after a long drive. After watching some TV my husband said he wanted a little something from our local McDonalds. I was not really hungry but I was craving a little something sweet so I asked him to get me a McFlurry and to call me and tell me what kind they have. He calls and they have Oreo, M&M, and Butterfinger. YUM! I want Butterfinger I exclaimed! He hangs up and calls back about a minute later to break the news to me that they are out of Butterfinger. That would've been useful info to have when he first asked! So I ended up with Oreo. He comes back and I take a bite of my McFlurry. For those who may not know a McFlurry is soft serve icecream mixed with whatever topping you get. How do you possibly mess that up? Messing up a McFlurry is equal to the stupidity of burning cornflakes! There is no excuse. I took one bite and threw it away. The icecream was warm and the oreo chucks were stale. NASTY! My husband's burger and fries turned out ok at least.
Visit #2: Fool me twice....shame on me.
After some late night gambling I was hungry and did not feel like searching for late night eats so I ventured into this hell hole again. I figured since I was getting regular food this time it would be ok. The customer service of this place is atrocious. You are pretty much the only 24 hour operation that offers more than donuts and coffee so change your attitude. My husband had a sweet tooth this time and wanted a McFlurry. Dun Dun Dun! I order my food and ask for a Oreo McFlurry and the guy behind the counter proceeds to tell me that the icecream machine is locked. Excuse me? WTF? I call my hubby and tell him and he is most displeased. After two minutes of straight cursing he asks for chocolate chip cookies, they have none. The only had oatmeal raisin which I can only describe is the asshole of cookies. So literally they have no good desserts. So my poor baby goes without what he wants. We are not doughnut fans so Krispy Kreme is not really appealing. After that I was done with that place for good!
If you are ok with McDonalds go to the one at The Luxor. You will probably get better service. We should've. If you want something better venture into NYNY into America cafe which is open 24 hours and for the same price you can get some decent food and service.