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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • Wow where do i even begin? I took my children here for the first time ever on a Peoria School Conference day (no school). My daughter had just turned 8 and we were scouting for birthday party options. It took 20 minutes of standing in line just to get my children wrist bands. I have a 10yr old son, a 8yr old daughter and a 2 year old toddler. When buying the passes and getting the wrist bands I asked the gentleman if it would be okay for my 8 year old to help my toddler if necessary (its broken up into sections by age) he told me it would be no problem. The section my toddler was supposed to be in is either 3 or 4 and under - I can't remember since there were hardly any kids in that age group there. The trampoline was so over-crowded there was hardly space to jump, there were wild aggressive boys from ages 5-10 crashing around everywhere. I asked my 8yr old if she wouldn't mind guarding her sister (which was a disappointment since her age group area had more to do), she held her sisters hands and bounced softly with her trying to use her own body to block anyone from knocking her over. There was only 1 young male teenager with crazy curly hair in a pony tail supervising this whole area with at least 100 kids. (i have curly hair so i noticed right away). He wasn't intently watching anyone, just glancing around casually. Since parents are NOT allowed on the trampoline its pretty concerning there is basically NO supervision and the provided supervision is by a teenager who could care less about the safety of children. After about 10 minutes my toddler asked my 8yr old to go on a blow up slide they have in that section. (way too big and dangerous for any child under the age of 4 to try alone by the way) As I'm leading the girls around the corner the Teenager supervising the area approaches my 8 year old and tells her she is not allowed in "this" section on the equipment. We got permission ahead of time, I was standing RIGHT THERE if he had something to say- instead he spoke to my 8yr old, AND with all the body slamming, clothes lining, and trampling you would've thought my 8yr old babysitter would be the least of his problems, and I was even surprised he NOTICED since the place was out of control. My 8yr old starts crying because she got in trouble, and my toddler shoots to the slide and gets trampled by 5 different kids in a row who are WAY over the age group. At this point I'm furious - the admission is NOT CHEAP to have my toddler getting hurt and my 8yr old crying. I tell my 8 year old to take her sister on the bouncy castle, stop crying and don't worry ill speak to the teenager if he says anything else, she persists on crying on my leg and hiding -embarassed for being singled out in front of everyone. I drag now 2 children over to this Teenager and tell him that I got permission for my 8yr old to help my toddler when i bought the passes and I would like him to tell her she's not in trouble and its okay. He immediately gets defensive and says " I didn't yell at her!", i explain he still scolded her and would like him to tell her its okay since I paid money for her to PLAY not CRY. He then persisted in arguing with me saying she is NOT allowed on there because she's over the age limit. Of course I point out that the only reason she is THERE in the first place is because the section is over-run by WAY older kids then her own self and its a safety hazard to my toddler. Got the teenage attitude still. Would like to point out this whole time he's arguing with me without proper cause he's not watching anything AT ALL in the section. I told him I was going to speak to his manager. When i get to the desk no one would tell me WHO the manager was, but took my complaint seriously and assure me they will MOVE him from that section so my daughter can continue to play with her sister there. At this point this place has got to have 500 or more kids and I see 5 people on the floor with them. They switch him out with a girl as Im making my way back, he starts complaining about me to her and is bobbing his head side to side as he complains, then gives me a dirty look and moves to the section directly next to us in the basketball section. The teenage girl they switch him with actually starts kicking the older kids out of the section making it a little safer. We were there for 2 hours. In the time after the teenage boy was moved I watched him approach any employee he could and spend 20-30 minutes re-telling his story and complaining about my kids and I. Each time he would motion towards us and bob his head side to side again and have the new employee look at us. Until he then came back to OUR section to complain about us once again to the teenage girl in charge. During which time she was distracted now and did not see a 3 year old climb to the top of a bouncy castle wall and almost fall out onto the concrete floor which most likely would have broken his neck. Manager never available to talk
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