On a whim I decided to redo my current hairstyle. I work six days a week and usually 8-10 hour shifts at awkward times. I called Sergio's and they immediately welcomed me and said "how soon can you get here".
I had the pleasure of meeting Karen and I must say she is EXCELLENT. I challenged her with just a picture of an inverted ombre (light blonde to dark brown) and she was so excited for the challenge. She informed me of every decision she was making and made sure that I was comfortable the entire time.
I had work shortly and when I made that a point to Karen, she did not rush or do the job half way, but rather she gave me exactly what I wanted in just the nick of time.
I don't think I'll be going anywhere else for a long time because of the positive experience I had.