| rev:text
| - Recommend: skip this store, inconsistent staff, inconsistent experiences
I hope this helps.
Scheduled my appointment online about a week and a half before the appointment. Day of appointment it's just me and one friend. When I walk in they told me "oh you're on this list, but not on the other" whatever that means, but clearly unsure of their appointments. Not exactly the first thing you want to hear but ok. Diana was great, I'd give her 5 stars but unfortunately this review is for the whole place and the entire experience. I easily fit into a lot of dresses but I hadn't even tried one on before this experience. Diana pulled all the ones I found online and a few others. She was nice and patient and gave advice when wanted. When I was leaving and thanking her she mentioned I could leave a good review. Well after reading some other reviews I thought I should wait until my dress came in to give praise... and this is where it all goes downhill. Was called and told my dress came in and I could come anytime. I said should I make an appointment to pick up the dress. I was told no, not necessary. When I go to pick it up there was some confusion about my name (again why I don't know, you just called me last night they kept calling me Julie my name is melissa) so I go to see my dress finally and the woman (not Diana) unzips the bag and asks if it looks good. Then zips it back up... uhhmmm can I try on my dress? I tried it on in a size 12 because it was what they had, but ordered a 4 might want alterations or something, she wasn't even going to let me try on my dress . So I asked. She said uhmmm I'll see if someone can... and I said I'll do it myself if u just give me a room. Seriously I went at Tuesday around 1130 no one was there but they couldn't waste their time.... wow. Then I have my dress on (helped myself) walking around not a single person came up to me to ask about the fit or alterations. I had met tam when I tried on the 12 weeks earlier, but now here I am with my dress and not a single person asking if I need anything or what I thought. My friend was with me and we were almost laughing about how many sales they must miss. Guess I'm taking my alterations elsewhere because I wasn't helped at all. Guess I'll get my shoes and accessories elsewhere. Maybe they don't care because they already sold me the dress. When we walked out no one even said bye or THANK YOU. Again we were the only ones in the store, besides one older lady looking at shoes. No one trying on dresses. Why they had no time for me I do not understand. Too bad because this is something many women look forward to. I would not recommend this location to anyone. I've been the bridesmaid before and been to several others dress days, this was by far the worst experience I've ever witnessed.
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