| rev:text
| - these guys are absurd.
rewind to june of 2012, my daughter was born, a doctor from here was sent to see us the day after, pretty sure all that was done was to check hearing or something, gave them our insurance information and thought we were done with it.
a few months later they called us complaining that the insurance company wouldn't pay them because my daughter was born a few days before her due date (no one else had a problem). so we called the insurance company and notified them of the situation, they acted like it was not a problem, called these guys back they said ok... that they would resubmit the bill.
we never heard another thing from them, no phone calls, no letters, no nothing. then fast forward to about an hour ago, i received letter in the mail from a collection agency saying that a bill from these guys was turn into them and they want money from me!
i am deeply insulted and upset... why not call? why not send us mail? why not hire a competent person to run your accounting/billing?
i will update this and let you know how they treat us when we call them on monday.
edit update:
they were not of any help, their billing department messed up and was incompetent, insurance company (old) says it was been to long and they wouldn't cover the fee now. i decided to not put up with it and just payed the bill -afraid fighting it would put a mark on my credit report.
so... yeah, they were not helpful and did not care.
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