I have been taking my son here to the Ft Apache location since he was about 8 months old. He is 14 months old now. He goes 5 days a week from 7:30 to 6. His first teacher was Ms Faith. I think she is special because she takes extra time to really make a structured curriculum and teaches colors/numbers/ shapes etc even to the toddlers. She is so sweet and you can tell she really cares about the children and her job. She does art and crafts with them a lot and sends home his art projects with me. I love that. All the other teachers are warm, welcoming and have that caring mother personality about them. I like how they give me a report each day about everything that happened (what he ate, diaper changes, naps, drinking etc). If he ever gets hurt (basic baby stuff like bonking his head on a table or scratching himself) they call me and let me know. I can call anytime during the day and ask how he is doing and they put me right through to his teacher. They also have cameras that you can view remotely! The cameras work only with PC computers and they pan across the rooms to catch everything. I only have a Mac computer so I can't use the camera but I still feel confident and comfortable that he is being well cared for. I appreciate these ladies so much. Having a peace of mind about your precious child's care is invaluable. Michelle has always been professional and welcoming. She is very sweet and easy to work with. I feel like everyone knows my son and really cares about him, even the front office people. Ms May is great too! She is friendly and caring. They send me pictures on email once in a while too! Just cute pictures of him having fun. It warms my heart so much.Some reviews mention teachers screaming at the kids. I have only heard this once and it was in a room with a lot of kids between about 6 and 8 years old I'm guessing. A teacher was telling a kid to put a chair down that he had held up over his head. She spoke loudly to get his attention and sternly so he knew to obey. I don't consider this "screaming and telling" at the kids. Sometimes a kid needs stern loud instruction in a loud room of other kids so he doesn't end up bashing another kid in the eye with a chair leg. I've come in there many times unannounced at many different times of the day and have yet to hear or see anything questionable. My son goes to the teachers happily and he is smiling and playing before he sees me when I go to pick him up. I recommend this BCLC location to everyone.